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illustration - design - promotion - messy playing - happy crafting

Contact Us

If you would like to get in touch with us, or have any questions/queries we would love to hear from you!

You can contact us by email using the addresses shown below. We try to answer your emails within 2 working days, however, during busier periods this may take slightly longer.

For ideas and inspiration enquiries:
For trade related enquiries:

If you want to contact us via post, please do so at our registered address below:
Sheena.TV, 10 Spar Well Close, Winlayton, Blaydon-on-Tyne, Tyne and Wear, NE21 6LX

Please note that this address is not a retail premises and therefore are unable to accept personal callers.

To order our products, please contact Crafter’s Companion:

Order enquiries:

Customer Services:
Tel: 01388 663251
Lo-call: 0845 296 0042

International Customer Services:
Tel: +44 (0)1388 663251

Office Hours:
Monday – Friday: 08:00 – 17:00
Saturday: 9:00 – 13:00

If you want to contact Crafter’s Companion via post or return an item, please do so at the registered address below:
Crafter’s Companion
Collingwood House,
Collingwood Street,
Bishop Auckland,
County Durham
DL14 8LG

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